This Privacy Policy explains how PHL Home Pros ("we," "us," "our") collects, uses, and shares information when you use phlhomepros.com (the "Site").
1. Information We Collect
Information you provide. If you contact us, submit a business listing, request a correction, or fill out a form on the Site (such as a quote or contact request), we collect the information you provide — typically your name, email address, phone number, and message contents.
Information collected automatically. Like most websites, we and our service providers automatically collect certain information when you visit, including your IP address, browser type, device type, pages viewed, referring URL, and general location (city/region level). This is collected through cookies, log files, and similar technologies.
Business listing information. Our directory contains information about businesses — names, addresses, phone numbers, websites, hours, and services — compiled from publicly available sources. This is business contact information, not consumer personal data, but business owners may request corrections or removal at any time (see Section 8).
2. How We Use Information
We use the information we collect to:
- Operate, maintain, and improve the Site
- Respond to your inquiries and requests
- Route quote or contact requests to the business(es) you choose to contact
- Analyze Site traffic and usage patterns
- Display advertising, including personalized advertising where permitted
- Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations
3. Lead Forms — Important
If you submit a quote request or contact form directed at a listed business, your submission (including your name and contact information) will be shared with that business so it can respond to you. In some cases we are compensated by the business when we deliver your request. We share your request only with the business(es) it is directed to — we do not sell your contact information to unrelated third parties or distribute a single request to multiple businesses without telling you.
4. Cookies and Analytics
We use cookies and similar technologies for site functionality, analytics, and advertising. Specifically:
- Analytics — We use analytics services (such as Google Analytics) to understand how visitors use the Site. These services collect usage data via cookies.
- Advertising — We may display ads served by third-party networks (such as Google AdSense). Ad networks may use cookies to serve ads based on your prior visits to this and other websites. You can opt out of personalized advertising at Google's Ads Settings and through the Digital Advertising Alliance opt-out page.
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
5. How We Share Information
We share information only as described in this policy:
- With listed businesses — when you submit a request directed to them (Section 3)
- With service providers — hosting, analytics, email, and advertising partners that process data on our behalf
- For legal reasons — if required by law, subpoena, or to protect our rights, users, or the public
- Business transfers — if we sell or transfer the Site, information may transfer with it
We do not sell your personal information for money. Some sharing with advertising partners may be considered "sharing" for targeted advertising under certain state privacy laws; you can opt out as described in Section 7.
6. Data Retention
We retain form submissions and correspondence as long as needed for the purposes described above, then delete or anonymize them. Automatically collected analytics data is retained according to our analytics providers' settings.
7. Your Privacy Rights
Depending on where you live, you may have rights under state privacy laws (such as the California Consumer Privacy Act or similar laws in other states), including the right to:
- Know what personal information we have about you
- Request deletion of your personal information
- Correct inaccurate personal information
- Opt out of targeted advertising
To exercise any of these rights, contact us with your request. We will verify and respond as required by applicable law. We do not discriminate against users who exercise their privacy rights.
Do Not Track / Global Privacy Control: Where required by law, we honor browser-based opt-out signals such as Global Privacy Control.
8. Business Owners
If a business listing contains information you believe is inaccurate, or you want your business listing updated or removed, contact us through our contact form. We will process reasonable requests promptly.
9. Children's Privacy
The Site is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.
10. Security
We use reasonable administrative and technical safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Third-Party Sites
The Site links to third-party websites (business websites, booking pages, map services). Their privacy practices are governed by their own policies, not this one.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version with a new "Last updated" date. Material changes will be noted on the Site.
13. Contact Us
Privacy questions or requests through our contact form